Q: What is the sample time, sample cost, shipping time?

Sample time: 7 - 10 days after receiving the sample fee; Sample cost: $50 - $100 at most cases, per color, per size, per design; Sample shipping time: 7 - 10 days via Fedex, UPS, DHL. shipping fee is around 50USD mostly

Q: What is your MOQ, bulk production time, shipping time, shipping cost?

MOQ: Our MOQ is 500 pieces per design per color. Small orders are also welcome for trial orders. Bulk production time: 2000pcs, 25 - 30 days, 5000-10Kpcs, 30 - 35 days, 20-50Kpcs, 40 - 50 days. Note: For large-volume orders, you might consider delivering the shipment in batches. Shipping time: 10 - 15 days via Fedex, UPS, DHL. shipping fee depends on the destination and package size. Shipping cost: we need your detailed receiver information address + postal code, so shipping agency can confirm the shipping cost and details as return.

Q: Can you do custom logo according to our design or an idea?

A: Yes! We support embroidery, silkscreen print, jacquard, priviate label, woven label, and leather patch and many other different logos, we'll make a sample for confirmation before you place an bulk order.
If you have detailed design files: Send us the files and discuss about the details of your requirements.
No design files: Send us a sample photo, help us to understand your idea and the item you want it, select from our catalog or google one. then we may discuss about the further details as sample development and bulk production.

Q: What's the material, fabric, and colors do you offer?

A: We offer a variety of materials, fabrics, and colors to suit your needs, most what you can see on the market, we can customize accordingly. Please contact us for more information.
Material: Cotton, Polyester, Nylon, Acrylic, Lambswool, Merino, Cashmere, Viscose, PBT, Recycled materials and many others.
Color: Most material has its color chart like 100-500 different colors for choice, unique color is available for customization dyeing, we confirm colors matchs with Pantone Code mostly like TPG + TCX series, some few work with C + U series codes.

Q: How do I place an order?

A:1st step: Send us your design or choose a sample photo from our catalog, or google a reference image. We confirm all details with you, including product style, material, color, size, and different logos etc.
2nd step: Then we confirm sample cost and bulk unit price, all confirmed, then we issue you sample invoice, send the sample cost to make a sample before bulk production.
3rd step: Sample ready, we wil send you HD sample photo and video for check, or send the sample to your hands.
4th step: After sample approval, start to bulk production. Pay 30% deposit. bulk production time is usually 30 - 40 days.
5th step: When bulk production is complete, we will notify you and arrange for quality check and shipping.

Q: What payment terms do you accept?

A: We accept T/T, 30% deposit in advance, 70% balance after quality checkbefore shipment.

Q: What shipping methods do you offer?

A: We offer DHL, FedEx, UPS, EMS, and sea shipping. We can also ship to your designated freight forwarder.
Ship via Airline: It takes about 10 - 15 days at usual, needs your detailed address + zip code for cost check and delivery timing check.
Ship via Sea or Rail: It takes about 30 - 40 days at usual, needs your detailed address + zip code to check out the cost check and delivery timing.

Q: Can I get a discount for large orders?

A: Yes, the unit price decreases as the order quantity increases. Contact us for a detailed quotation according to your unique requirements.